Last updated: July 18th, 2023
Photo I.D. with proof of age may be requested by Warehouse Cinemas staff at any time.
Operations: 6pm and after/16 and over Policy
For films rated “R” by the MPAA:
There are no age restrictions for films rated G, PG, or PG-13General Admittance
Warehouse Cinemas wants our guests and staff to feel safe and secure when visiting or working in our facility. As a general rule, all backpacks, packages and a variety of large bags are subject to inspection. Our admission policies may be adjusted periodically to ensure the safety of our guests and employees. We acknowledge that these procedures may cause some inconvenience but hope it is minor in comparison to increased safety in our theatres.Skateboards, Hoverboards, Etc.:
Skateboards, Hoverboards, Scooters, Bikes, etc... are prohibited on theatre property. These boards can cause safety hazards for our guests and staff. Staff will not hold these items for guests and guests will be asked to remove them from the property entirely.Lost and Found:
Warehouse Cinemas is not responsible for lost, stolen, or recovered personal items. Before leaving the theatre please check around your seat for personal belongings. A staff member will be happy to assist you if necessary.Film Theft:
No recording devices (cameras, video recorders, sound recorders, etc.) are permitted to be used within any Warehouse Cinemas auditorium.Personal Communication Devices:
Warehouse Cinemas asks that guests do not use cell phones, tablets, or other communication devices once the previews begin.No Solicitation:
Soliciting or loitering on Warehouse Cinemas property is prohibited.Smoking or Vaping:
Smoking and/or vaping of any kind is prohibited inside the establishmentOutside Food or Drink:
No outside food or drink is permitted in the theatre.Service Animals Only:
In compliance with the Americans with Disabilities Act (ADA) & applicable state law(s), Warehouse Cinemas welcomes the use of a service animal in our facility. We reserve the right to remove a patron if the animal causes a disturbance. No other pets will be permitted in our facility.Refund Policy:
Refunds and exchanges can be offered in certain circumstances on a case by case basis. Before purchasing, we urge you to confirm film title, date, time, and quantity of tickets for your desired showing.
You may receive refunds in person or via email (location emails are located on the Contact page) for tickets no less than 30 minutes before the purchased showtime. Refunds must be processed to the same payment card used for purchase and can take up to 5 business days for funds to return to the account. There are no refunds or exchanges after the purchased showtime.
All online refunds are to user credit. You can use the credit next time you checkout as a payment method. To do so select 'manage orders' on your confirmation email.
To swap showings, first refund, then purchase new tickets. Once you refund, your tickets will be released. You can repurchase the same showing later, but only if there is still availability.